onsultancy in Quality and Environmental Management Systems
Quality Management Systems have been around for many years and the international Quality System Standard – ISO9001 – forms the backbone of most management systems designed with a quality or environmental focus. Our Environmental Management Systems comply fully with ISO14001 and integrate with existing management systems, including those founded on ISO9001.
Consultancy services
At Pagan Paints, we have recognised the ever-increasing impetus to encourage business to implement formal management systems to enhance a reputation for quality products and services while reducing environmental impacts and complying with regulatory requirements. We have therefore expanded the scope of our services to include a consultancy wing to provide assistance to organisations seeking certification to ISO9001 (Quality Management System Requirements) and ISO14001 (Environmental Management System Requirements).
An effective management system cannot be bought ‘off the shelf’. It needs to be custom designed to build on an organisation’s strengths, and introduce improvements where appropriate. We aim to maximise our clients’ competitive advantage by improving efficiency, increasing customer satisfaction and ensuring regulatory compliance through the implementation of management systems complying with these international standards.
We offer specialist consultancy help for the design of user-friendly management systems that capture best practice, avoid excessive bureaucracy and drive improvements. The management systems we provide have been highly commended by Certification Bodies for the clarity of their definition and the effectiveness with which they accomplish organisational objectives, comply with international standards, and satisfy assessment models. When you partner with Pagan Paints, you engage an expert consultancy service that will work closely with you to develop an organisational culture for the effective implementation of a world-class management system – reducing ‘fire fighting’ and uncertainty and providing a good return on investment.
Our expertise and scope
Our consultants are highly qualified, including chartered status with their respective professional Institutions, and are Lead Auditors under the prestigious International Register of Certificated Auditors (IRCA). We serve a diverse range of organisations, irrespective of size, in the UK and overseas. We understand the need, particularly in small firms, for management systems to be straightforward and inexpensive to implement and maintain. For organisations with an established a management system (e.g. for quality or environmental control) we offer advice on specific issues. For newcomers, we provide an introduction to the key issues, guidance along the route to achieving ISO9001 and ISO14001 certification, and assistance with the design and implementation of new management systems. A close working relationship is always formed with clients to develop efficient and cost-effective systems that ensure long-term success and enhance performance.
Services provided
Our services include:
- Design/administration of programmes leading to certification to ISO9001, ISO14001 and related standards.
- ‘Gap analysis’ to determine an organisation’s shortfall with regard to the requirements of specific standards.
- Design of management systems to meet the requirements of various specialist schemes such as NSI Fire and Security schemes, BAFE Scheme SP203, Security Screening (BS7858).
- Development of quality and environmental policies, targets and goals.
- Process mapping and flow-charting.
- Document change management.
- Technical writing.
- Assistance with the preparation of Quality Manuals, Environmental Manuals and procedural documentation.
- Chairing Management Reviews of the effectiveness of management systems.
- Integration of ISO 9001, ISO 14001 and OHSAS 18001 management systems.
- Assistance with the selection of an appropriate Certification Body and liaison as required.
- Assistance with the preparation for initial assessment and ongoing Certification Body audits.
- Design and implementation of full management systems complying with respective management systems standards.
- Design of forms prompting necessary information and carrying appropriate user instructions.
- Development of strategies to improve supplier/subcontractor services.
- Internal quality/environmental system auditing of a client’s business.
- Auditing of suppliers/subcontractors on a client’s behalf.
- Advice on the preparation of project Quality Plans (e.g. requested for military contracts).
- Design Review facilitation.